Legal

Terms of service

The rules for using TrackFlow, including the parts that run on mock data until live connections are approved.

Draft for review. This text is not legal advice. Counsel must review it before publication, and every bracketed item needs completing.

The service

TrackFlow is software for running a TikTok Shop business: products, inventory, orders, fulfillment and delivery tracking. Some features run on labeled mock data until live connections are approved. Mock data must not be treated as operational evidence.

Accounts

You're responsible for the people you add, the roles you give them, and keeping sign-in details safe.

Plans and fees

Plans have monthly limits. Prices shown on the website are placeholders until they're confirmed. [Fees, VAT, billing and cancellation terms to be confirmed.]

Your data and your customers

You're responsible for the data you import and for having a lawful basis to message your customers. You must keep records of SMS consent.

Acceptable use

Don't use TrackFlow to send unlawful, unsolicited or misleading messages, to breach a third party's terms, or to try to reach another organization's data.

Third-party platforms

TrackFlow isn't affiliated with TikTok or any carrier. Your use of TikTok Shop, carrier and payment services is governed by their own terms.

Availability

We work to keep the service available but don't promise uninterrupted access. [Service levels to be confirmed.]

Liability

[Limitation of liability to be confirmed.]

Governing law

[Governing law and jurisdiction to be confirmed.]

Contact

Questions about these terms: support@books4depository.com.